Patient Resources Patient Resources Patient Concerns and ComplaintsPatients have the right to file complaints regarding quality-of-care concerns or safety issues to the Administrator or the Director of Nursing at Izard Regional Hospital at (870) 297-3726 or by notifying CIHQ.To contact CIHQ:Online: https://cihq.org/complaint Mail: Center for Improvement in Healthcare Quality P.O. Box 3620 McKinney, TX 75070 Attn: Chief Executive Officer Phone 512-661-2813CIHQ accredits Izard Regional Hospital.