Patient Resources Patient Resources Patient Concerns and Complaints Patients have the right to file complaints regarding quality-of-care concerns or safety issues to the Administrator or the Director of Nursing at Izard Regional Hospital at (870) 297-3726 or by notifying CIHQ. To contact CIHQ: Online: https://cihq.org/complaint Mail: Center for Improvement in Healthcare Quality P.O. Box 1540 Mexia, TX 76667 Attn: Chief Executive Officer Phone 512-661-2813 CIHQ accredits Izard Regional Hospital.